1 April 2020
Be aware of fraudsters
It has come to our attention that in some cases, fraudsters are exploiting the current national situation by attempting to impersonate businesses and claim that bank details for payments have changed. Please rest assured that our bank account details have not changed this year, and if you receive any notification similar to this, please contact us. Our bank details will be as per our letters and invoices sent to you.
24 March 2020
Office closed but work continues from home
Our office is now closed for safety measures to prevent the spread of COVID-19, following current government advice. For the most part, business continues as usual with most employees working remotely from home. This means that our phone lines remain open and emails are being monitored.
If we are currently administering your loved one's estate, please do not hesitate to get in touch with your Personal Estate Manager if you have any questions.
If you'd like to discuss how Kings Court Trust can support you following a bereavement, please contact our Client Services Team on 0300 303 9000.
Important update regarding document storage
If we are currently storing a document on behalf of you or your loved one's Will Writer, you will be temporarily unable to retrieve documents from our storage facility (except if necessary for estate administration). We have had no choice but to temporarily suspend our document storage service, effective immediately.
If you need to retrieve a Will for funeral information, we would advise that you please consult your Will Writer's file copy of the Will in the first instance. Please only request for the Will to be retrieved when it is needed for estate administration. We are currently finalising a process to fulfil these requests and will provide an update once it is in place.
For all urgent enquiries, please contact our Business Support team on +44(0) 117 403 9541.
We apologise for any inconvenience this may cause and hope that you understand that these are exceptional circumstances. We will strive to resume normal service as soon as it is safe to do so and will ensure we keep you up-to-date with any developments.