Responsible for ensuring that we offer the highest levels of service to our customers.
Our Senior Management Team are focused on delivering the best service to the families who entrust us to take care of their estate administration.
We believe that every estate deserves a dedicated Personal Estate Manager to answer your queries and offer advice. That’s why we assign an individual Personal Estate Manager to each estate. They will be the point of contact throughout the entire process and will provide regular updates on how the process is progressing. You can also pick up the phone or email your personal estate manager at any point.
Our Client Services Team are always the first point of contact.
Our Customer Relations team looks after any feedback or complaints from our valued customers. Led by Scott Turnbull, the team prides itself on responding personally to each client to ensure you get the best possible service from Kings Court Trust. You can email this team at: customer.relations@kctrust.co.uk
Our Estate Coordinators help with the vital work that takes place on the estates we administer.
Our Service Delivery Team Managers are responsible for ensuring every single estate administration case we work on runs smoothly, so you can rest assured we're on top of everything that needs to be done.
We are in a unique position where our team is made up of individuals with specialist skill sets to help us achieve our mission; to help families move on.