How a £90 Will from Barclays cost a woman half her father's house

Barclays are being sued for hundreds of thousands of pounds by a woman who claims the bank’s Will writing service resulted in..

The Legal Ombudsman (LeO), for the time being, will not accept complaints from third parties – that is individuals who are not..

Effective complaint handling helps legal service providers to build a solid reputation and can have a positive impact on..